About Us

Onlinegolf has been around since 1999 and in that time we’ve grown into the largest internet-only golf retailer in Europe.

We are authorised suppliers of all major golf brands and with a great range at fantastic prices you know you’re getting the right product from a genuine, quality website.

Should you encounter any problems at all, be in with your recent purchase or a golf-related question, feel free to call our friendly and knowledgeable customer service team who will be happy to help with your query. Alternatively, you can use our live help service by clicking on the Live Help Available button, where an experienced pro will be on hand to offer guidance, tips and advice.

PGA Professionals are an integral part of the business. All our products are evaluated or tested by them to ensure we are offering you products that work. Should you wish to ask them for advice on the products we sell, then please email aftersales@onlinegolf.co.uk.

If there is ever a problem with your order we’ll put it right, whatever the cost, to your complete satisfaction.

Onlinegolf is committed to their online customer base and continues to deliver on unbeatable deals to get you the best offers for your golf equipment.

* except stock marked 2nd hand or ex-demo.

Onlinegolf.co.uk is owned by AGDC Holdings Ltd.

How do I track my order?

All of our orders are shipped on fully trackable services. When your order is dispatched from our Distribution Centre, you will receive an email with a link to your tracking. Alternatively, please see instructions on how to track your purchase by visiting our Order Tracking page here.

How do I return something?

We want to make shopping with us as easy as possible. Should you be dissatisfied with a purchase from the american golf website, you may return unused products in their original packaging and with any labels within 30 days of receipt for a full refund. For full details on how to return your purchase, please visit our Returns and Refunds page here.

What happens if I miss the couriers when they deliver?

For the security of your order, all of our deliveries require a signature. If you unfortunately miss the delivery of your order, the courier will attempt to deliver it to a neighbour. If this is not possible, the courier will leave you a card informing you that an attempted delivery has taken place, with information about what will happen next. The courier may try to redeliver or another day, or you may be given options to choose new delivery options.

If you have any questions about the delivery of your order, our Aftersales team are there to assist you and can be contacted between 8am and 6pm (GMT) on weekdays and 9am till 1pm (GMT) on Saturdays. Alternatively, they can be emailed on aftersales@onlinegolf.co.uk

I've made an error on my order - how do I change it?

If we have not begun processing your order for delivery, we are able to make changes to the products you have selected. Please contact our Aftersales team as soon as possible, between 8am and 6pm (GMT) on weekdays and 9am till 1pm (GMT) on Saturdays by calling 0151 224 7141

If we have started processing your order for delivery, unfortunately we are unable to make changes prior to shipping.

How do I cancel my order?

If we have not begun processing your order for delivery, we are able to cancel it and you will not be charged. Please contact our Aftersales team as soon as possible, between 8am and 6pm (GMT) on weekdays and 9am till 1pm (GMT) on Saturdays by calling 0151 224 7141

If we have started processing your order for delivery, don’t worry. Our returns policy allows goods to be returned up to 30 days after you receive your order, as long as they are unused and in their original packaging.